Lenovo’s Think Centre PCs, the M7oz and M9oz AIO dekstops, have been found to have a faulty part included in their power supply because of two incidents of like computers burning up.
The situation led the company to recall some 188,000 of these computers as precaution. Even though not all PCs were affected by the faulty part, the company is not able to directly pinpoint which products were defective. With this, the company, together with the U.S. Consumer Product Safety Commission, earlier recalled 63,500 PCs bought between May 2010 and March 2012.
Furthermore, the company will replace said affected products and so consumers are encouraged to check their website in order to ensure that the products they are using are part of the recall. Consumers need to identify their machine type as well as their computer’s serial number because these information will be collected by the company for checking.
If a consumer’s PC is affected by the recall, Lenovo advises the customer to urgently stop from using the unit and to make sure that even the power cord is unplugged. Said customer should then call the Lenovo Service Support or any of the Warranty Service Provided in the Area for power supply replacement. For those who are not residents of U.S. & Canada, they are given options as to where they who they will contact for the power supply replacement.